How can
we help you?
Here to help you advertise with confidence. Get support with your listings, packages, account and payments â all in one place.
Send a support enquiry
Tell us what you need help with. Fields marked * are required.
We use your details to respond to your enquiry and provide portal support. Read our Privacy Policy. Please send only the information needed for your enquiry.
Prefer WhatsApp?
+94 74 296 3837Start a conversation with our support team. Add a short message below, then open WhatsApp.
Open WhatsAppOpens WhatsApp. Review and send your message there. WhatsAppâs privacy terms apply.
Email us directly
[email protected]Include your listing link or invoice reference so we can understand your enquiry.
Piliyandala, Colombo, Sri Lanka
Our portal operates online. Use the form, email or WhatsApp to contact us.
Before you
send a message
Quick guidance for the questions our portal users ask.
Explore packagesHow do I post or manage a property ad?
Sign in to your account and use Post FREE AD to submit a listing. You can manage your ads from your dashboard. If you need help, send your listing link and a description of the issue.
Why is my listing not visible?
Check the listing status in your dashboard. It may be awaiting review, expired or need changes. Contact support with the listing link or reference so we can check.
Can I buy a paid package now?
Paid packages and upgrades are coming soon while online payments are being activated. Check the Packages page for the current free launch offer and eligibility. Please do not transfer money to activate an unavailable package.
How do I enquire about profile verification?
Choose âProfile verificationâ in the support form. We will explain the current process and any information needed. Do not attach or send identity documents, passwords or OTPs through this contact form.
How do I report a listing or request privacy support?
Choose âReport a listingâ or âPrivacy requestâ and include the relevant listing or page link and a brief explanation. Share only the information necessary for us to review your request.
Who arranges property viewings and transactions?
The owner or agent named on the listing handles property questions, viewings and any transaction. Aduwata Gewal Idam provides online advertising services. Contact support for help using the portal.